November 5 2014 by mitz.
Tv wifi connection issues.
Apparently an open connection makes it easier for people to access your wifi without your permission.
Check to see if you internet connection is currently working.
The pin code option may be grayed out.
Go to another device connected to your internet like a computer tablet gaming system or even another smart tv and pull up a web page.
Before you proceed if you have an android tv model perform a power reset restart and check if it resolves the issue.
If you can t connect to your wi fi at all plug your laptop into the router directly using an ethernet cable and see if you can connect that way.
Then the wps option advancedwireless option will become an available selection.
Ensure the software is up to date.
I have been down this road when i purchased a smart tv bought it home and then tried to connect it to the internet and my home network.
If the issue still occurs or if you don t have an android tv refer to the troubleshooting articles below.
Troubleshoot your internet connection.
Wait for 5 minutes to that the router finishes loading the internet settings.
If that works your wi fi is the problem.
Press settings on your remote all settings network wifi connection connect via wps pin.
Unplug the power cable of the wifi router.
Smart tv s are fantastic if they do what they are meant to do and beyond frustrating when they don t.
Smart tv internet connection problems 10 troubleshooting tips.
If so connect the tv to the wireless network first.
For me one of the most common problems that occurs with my internet is the connection dropping completely not due to a hardware issue on my end but rather a massive service outage.
This step should help you connect your tv to a wifi connection in case there s a problem from the router or hotspot device side.
Wait for about 5 10 minutes and turn it on again.